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      1. StoreKeeper Academy
      2. Onboarding

      How do I install my hardware?

      Your cash register is the beating heart of your store. But how do you actually install it? We'll explain that below.

      Your complete cash register system consists of multiple components. It's handy to have a designated spot ready where you want to set up the system. Also, you'll need several available power outlets and internet connections. If you have only one internet connection, you can use a switch to easily expand the number of connections.

      Below, we'll explain how to install each component:

      Cash Register:

      1. Place the cash register in your desired location.
      2. Plug it into a power outlet.
      3. Connect the internet cable (RJ45) to the cash register.

      Cash Drawer:

      1. Ensure the cash drawer stands securely on its four feet.
      2. If it's automatic, plug the small connector on the flat cable into the receipt printer.

      Payment Terminal:

      1. Connect the power supply and plug it into a power outlet.
      2. Connect an internet cable to the 'Ethernet' port of the terminal.

      Receipt Printer: Via USB:

      1. Connect the USB cable from the printer to the cash register.
      2. Plug the power cable into the receipt printer and the power outlet.
      3. Optionally, connect the RJ12 connection from the cash drawer to the back of the receipt printer.
      4. Download and install the printer driver from the StoreKeeper website.

      Via network cable:

      1. Insert a receipt roll into the printer.
      2. Connect a network cable to the printer.
      3. Plug the power cable into the printer while holding down the 'feed button' until a test receipt prints, showing the IP address.
      4. Enter the IP address of the printer in StoreKeeper settings on the cash register.

      Hand Scanner: Wired:

      1. Connect the USB cable of the scanner to the back of the cash register. Wireless:
      2. Connect the scanner's dongle to the back of the cash register.

      Scale:

      1. Install the scale and ensure it's level.
      2. Connect the COMM port and power supply to the scale.
      3. Plug it into a power outlet.
      4. Set the scale protocol to 'Portugal' in StoreKeeper settings on the cash register.

      Keyboard and Mouse:

      1. Connect the dongle of the keyboard and mouse to the back of the cash register.

      Ensure each component is properly connected and configured to ensure smooth operation of your cash register system.