Offering a gift card is indeed a fantastic idea. But how do you get started? Let's dive into that in this article
"You are responsible for the gift cards. Here, we only explain how you can use them in our software.
If you don't have physical gift cards yet, you need to get them printed first. (If you already have gift cards, you can proceed to step 5.)
To make a gift card work, you need a barcode and, for online use, a PIN. All barcodes and PINs must be unique to avoid conflicts. (Some companies sell gift cards with barcodes and scratch-off PINs included.) You can generate a barcode file online for this purpose. Once you have your barcodes, you can create barcode stickers using an online site.
Now that your gift cards are ready, you can start selling them. For this, we use the "Gift Card (full service)" POS button. You can add this button via the back office.
- Open your back office and look for your cash register in the left menu under sales channels (recognizable by the cash register icon to the right of the name).
- Four extra options will appear. Click on the "POS buttons" option.
- Click on an unset button here or change an existing button and fill in the required fields. You can give the button a function with the "Button type" field. You can give the button a color with "Button color." You can link a product via "Linked product" (not possible with all button types). You can give the button a name with "Button text." Then press "Save."
- Go to the 3 gears in the left menu and click on the refresh button in the bottom right (spinning arrow).
How to use the "Gift Card (full service)" button?
Create an order on your cash register and click on the "Gift Card (full service)" button. Now scan your barcode or enter it manually. If you enter a new barcode, the machine recognizes and reports it. An extra option appears, online pin, where you can enter the PIN so that the gift card can also be used online. Finally, you need to enter the card's balance. If you now press "Accept," you can pay for the gift card, and it is ready to use.
Redeeming a Gift Card
Search in the back office for your cash register. This can be found under 'Sales channels' and is recognizable by the cash register icon. A submenu will now appear, including the option "Settings," click on this. Here you will find the heading "Available payment methods" on the left. Check "Gift card" here.
Refresh your POS once more by going to the 3 gears (in the left menu) and clicking on the refresh arrow in the bottom right. If you now have an order on the cash register and go to "Pay," there is an option "Gift card" next to, among other things, cash and card in the top right. Here you can scan the barcode or enter the PIN, and then the discount will be calculated."