Managing Gift Cards in the Backoffice

It's great that you want to start using gift cards. Before you begin, you need to know how to create the gift cards and how to use them. This will be explained to you below.

Gift Cards

To get started with gift cards, you need to know where you can manage them in your Backoffice.

Managing Gift Cards

To manage your gift cards, go to the top right corner to the [App store], recognizable by the 6 white dots.

Once you click here, search in the app store's search bar for [Gift Cards].

Now click on the [Gift Cards] app. If it is not yet installed, click on install and then open the app.

 

On this page that you now have in front of you, you will find an overview and all settings for your gift cards. Of course, you can also search for specific gift cards using the search bar.

The most important options here are:

  • Add (green button on the top right): Here you can add new cards.
  • Edit (recognizable by the pencil icon): Here you can indicate whether the card is in stock and you can add a PIN code to the gift card.
  • View Changes (recognizable by the blue arrow next to the pencil): Here you can see all the changes that have been made to the card, such as the balance.

Setting up Gift Card Buttons for the POS

The buttons for your POS are also necessary to create gift cards at the register and to top up cards.

The buttons can be created in the POS menu [Sales Channels]->[POS name]->[POS]. You recognize your POS by the cash register icon next to it. Once you click here, select the [POS] option. On this page, you now find the option to create buttons on your POS. Click on buttons.

Go to the [Buttons] tab.

Now click on an unset button. A new window opens. For button type, set the [Button Type]->[Gift Card] and choose a color. This button will be the one on the POS to activate new gift cards. Then click the green [Save] button. Then click again on an unset button. Again, a new window opens. This time select at [Button Type]->[Top Up] and select a color of your choice. This button will be on the POS the button to top up imported gift cards.

Then click the green [Save] button.

You have now created the buttons for the gift cards, and they are now visible on the main screen of your POS.

How can you use the gift cards on the POS. All this is explained in the following article: Using Gift Cards on the POS